Hello! I'm Kristin Butler, a client services and operations leader with a deep-seated commitment to enhancing customer experience, efficiency, and strategic alignment across industries. With over 15 years of professional experience in client services, operations management, and mortgage support, I’ve had the opportunity to work across multiple facets of the mortgage and appraisal industries, as well as user experience design and technology integration.

Throughout my career, I’ve developed a well-rounded skill set that spans customer advocacy, team leadership, strategic operations, and process optimization. My expertise includes certifications in mortgage banking, user experience design, and appraisal review, each adding a layer of insight into building and managing systems that genuinely benefit clients and drive operational success.

I take pride in leading and empowering teams to provide exceptional client experiences—from onboarding and integration to ongoing support and advocacy. My approach centers on creating streamlined, user-friendly processes that meet the evolving needs of clients while driving efficiency and loyalty. I work closely with cross-functional teams, bridging the gap between development, customer service, and executive leadership to ensure that operations align seamlessly with business objectives and growth strategies.

Beyond my professional roles, I’m passionate about fostering innovation and adaptability in ever-changing markets. If you’re looking for an experienced, client-focused operations leader with a track record of results, I’d love to connect and discuss how we can work together to achieve impactful outcomes.